Separate from the Academic Office, the College also has a Welfare Office which will address your problems with complete confidentiality. The office is headed up by the Pro-Dean for Welfare, Dr Andrew Gregory (who is also the Chaplain), and the Welfare Registrar, Mrs Jane Vicat. You can find out more about Univ’s welfare team and how to contact them here or on the college website. The College has also produced a document outlining key welfare issues for students, which can be found here.

Students should also feel free to approach their college advisers with any concerns; college advisers are there to provide pastoral care as well as academic support!

Other college contacts you might find helpful are:

  • Adviser for International Students: Mrs Jing Fang (jing.fang@univ.ox.ac.uk)
  • WCR President: Léticia Villeneuve (wcr.president@univ.ox.ac.uk)
  • WCR Welfare and Equality Officers: Harrie Drage, Sarah Morrow (wcr.welfare@univ.ox.ac.uk)
  • Senior Tutor: Dr Anne Knowland
  • Dean of Graduates: Professor Peter Jezzard
  • College Doctors: 19 Beaumont St (01865 240501) , http://www.19beaumontstgp.nhs.uk/
    The designated college doctors are Dr Deborah Waller and Dr Simon Curtis, but you can see any of the doctors at the practice.
  • Porter’s Lodge: 76602

Peer Supporters:

Peer supports are students trained in listening and supporting other students. You can find out who our current Univ peer supporters are here.

Outside College : 

The following are phone numbers that you might find handy. If you’re ringing from a University extension (like the phone in your room), then remember to omit the (2) and precede an 0800 number with a 9 to ensure you don’t get charged!


  • Police, Fire Ambulance: 999
  • Oxford Police: (2)66000
  • University Security Services: (2)89999
  • JR Hospital Casualty Dept: 741166
  • Victim Support: 751511/2 or 0845 30 30 900


  • OUSU Student Advice Service (see below for more details)
    OUSU Student Adviser: 01865 (2)88466, advice@ousu.org
    Vice-President (Welfare and Equal Opportunities): 01865 (2)88461, welfare@ousu.org
  • Nightline: (2)70270 (see below for more details)
  • University Counselling Service: (2)70300 (see below for more details)
  • University Harassment Advice: (2)70760, harassment.line@admin.ox.ac.uk
  • The Samaritans: 0345 909090 (or Oxford based 01865 722122)
  • Sexual Abuse & Rape Crisis Centre: 726295
  • Oxfordshire Racial Equality Council: 01865 791891
  • OSLAS (free legal advice): (2)70770
  • Lesbian & Gay Switchboard: 020 78377324
  • Oxford Depression Support Group: 01865 552640
  • Oxford Friend: 726893
  • FRANK (Friendly, Confidential Drugs Advice): 0800 776 600


The Student Advice Service

The OUSU Student Advice Service is a confidential listening and advice service which aims to provide a space for students to talk over their worries in confidence, and to offer advice on a range of issues.

The OUSU Student Advice Service is a good first port of call outside college. The Service runs during office hours (weekdays 10am to 5.30pm) and you can either drop into OUSU at Thomas Hull House (on Bonn Square – the patch of land opposite the Westgate Shopping centre and BHS) (although you might have to wait for the appropriate member of the service to be free) or make an appointment by calling OUSU on 01865 (2)88460/1 or by emailing advice@ousu.org. Where the advice service is unable to help a student, it is able to provide information on, or refer to, a range of more appropriate agencies.
Student Adviser: advice@ousu.org, (2)88460

University Counselling Service

The Counseling Service is run strictly independently from the University even though it is funded by the university and colleges. They offer professional and confidential counseling services for a wide range of emotional and psychological issues. Counseling sessions may be individual or in groups but it is up to you what services you use.

The Counseling Service is not only for stereotyped extreme cases – all students are given the opportunity to talk about whatever is on their minds away from the stressful environment of college or home.

There is usually a waiting list but students are seen for an initial 1 hour (approx) session within a week where possible. There are places reserved for absolute emergencies. There are both male and female counselors if you feel more comfortable with one or the other. After the initial session the student and counselor decide together what the next step should be.

The Counseling Service is open 9.15am to 5.15pm on weekdays at 11 Wellington Square.
E-mail: reception@counserv.ox.ac.uk
Website: http://www.admin.ox.ac.uk/shw/counserv.shtml
Call (2)70300 or drop in to make an appointment
The service is open Mon-Fri 9.30am to 1.30pm in the holidays.


Nightline is a confidential listening, information and support service run by students for students. They don’t claim to be able to solve problems but they will listen sympathetically without judging or moralising. Each night from the beginning of 0th week until the end of 9th week there will be a male and a female volunteer available from eight o’clock at night to eight in the morning, for a chat if there is something on your mind, in complete confidence. Although not professionals, all the volunteers have successfully completed a course of training.

Last year they received hundreds of calls and visits from Oxford students. You don’t have to have a problem to call – many people just drop by for a chat, although they are also there for those moments of complete crisis. They have information on anything from where to obtain independent medical advice to lecture times to late-night pizza delivery.
You can phone Nightline on (2) 70270 any time from 8pm to 8am. This is an internal university number, so calls from another internal phone (just drop the (2)) are completely free. They accept reverse charge phone calls from within Oxford or they can call you back.

You’re also very welcome to come down to the office at 16 Wellington Square to talk over coffee and biscuits for as long as you like. Wellington Square is just off Little Clarendon Street, and at the end of St John Street.

As Nightline is an entirely student-run organisation they are always looking for volunteers, and train new people every term. If you would be interested in training for Nightline, please drop in or give them a ring. Although they have criteria for training, there are no set quotas.

Their website : http://users.ox.ac.uk/~nightln/